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Current vacancies in Siek: We have the following open position(s):

Field Service Technician for International Customer Support

Rotocontrol Service Technician

Our company:

Rotocontrol EMT GmbH is a leading supplier of high-speed machines for inspecting, slitting, die cutting and rewinding labels for adhesive labels, foils, and paper. Specialized machines based on customized design specifications are also offered. With production, sales and service locations in Germany and the USA, as well as a worldwide network of agents, the highest standard of product quality and reliability is guaranteed. Rotocontrol is a 100% subsidiary of the American engineering company EMT International.

Your Responsibilities:

  • Installation and commissioning of all machine types and machine acceptance at customer sites worldwide
  • Repair, maintenance and upgrades of all RC/EMT machine types at customer sites worldwide
  • Technical troubleshooting, finding pragmatic and creative solutions, active consulting and selling of service products
  • Support customers in applications technology and optimization of production
  • Train customers´ operating/maintenance personnel as well as other RC/EMT field service technicians
  • Support pre-delivery inspection and installation at RC headquarters including Factory Acceptance Test with customer
  • Independent training and updating of new developments through communication with engineering teams

Your Profile:

  • Completed vocational training in a technical profession such as Mechatronics or Electronics
  • Continuing education as a technician, master or engineering degree is a plus
  • 1-3 years of experience in special machine building ideally in international after sales or service, an equivalent combination of education and experience will be considered
  • Extensive knowledge and proficiency in automation technology: deep understanding of mechanical, electric and software processes, including electrical drawings
  • Strong work ethic, with focus on results and continuous improvement
  • Work well under pressure and understand the importance of meeting commitments
  • Willing and able to learn new things in an appropriate time frame
  • Assertiveness and strong communication skills to manage customers, with cultural sensitivity
  • Good command of the English language, valid driver’s license
  • Willing to travel worldwide

What we offer you:

  • Being a team member in our flexible and growing company with innovative products
  • Competitive compensation and working conditions (40h per week, 30 days’ vacation per year, compensation of overtime)
  • Flexible working hours
  • Home-office a possibility
  • Extensive on-the-job training on-site in Siek and with a mentor (joint service assignments at customer sites with an experienced colleague)

Interested? Let’s hear from you! Please send us your complete application documents with your requirement of compensation and earliest possible starting date via email to:

+49 4107 31 49 60 0
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